Terms & Conditions

As a general guideline all customers must be over the age of 18 to purchase products from our website.


Terms and Conditions Of Site Use & Product Sale

Please read these terms and conditions (“the Terms”) carefully. By entering our Website, you are deemed to have accepted our conditions of use as set out in the Terms.


Buyer means the individual, company or organisation that purchases, buys or agrees to buy the Goods from the Seller.

Consumer shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977.

Contract means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions.

Goods means the products and supplies that the Buyer agrees to buy from the Seller.

Seller means

The Vape Shop North Shields

Buyer means

The Customer who places an order, Via the Website, Telephone or by Letter.

Terms and Conditions means

The terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller.


Nothing in these Terms and Conditions shall affect the Buyer’s statutory rights as a Consumer.

These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller (The Vape Shop NS) to the Buyer and shall prevail over any other documentation or communication from the Buyer.

Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Terms and Conditions.

Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.


1. Do not keep / store or place an electronic cigarette in a pocket or in a handbag. Only store your ecigarette in the carry case provided or safely secure in one of our lanyards, if you do not have one of these please ensure you purchase one from The Vape Shop NS. E cigarettes are fragile and may get damaged easily.

2. Do not leave your ecigarettes or eliquid in direct sunlight. Always store in a cool place.


Electronic cigarettes are mainly used with eliquid that may contain nicotine. Please follow these instructions:

1. Speak to your doctor before you use an electronic cigarette.

2. Do not use if you suffer from allergies, if you are pregnant, if you have heart or lung problems, if you suffer from high or low blood pressure, or before you have consulted your doctor.

3. Nicotine is addictive use only after seeking medical advice.



All our eliquid is made in the UK by The Vape Shop. We DO NOT import eliquid. We use only pharmaceutical grade nicotine, the finest grade propylene glycerol, vegetable glycerol and natural flavourings. We DO NOT guarantee you will like the flavours and we DO NOT provide a return/refund policy on any of our e liquids.


All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.

Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 30 days or purchase other goods to the value of the original order.

When making an order through The Vape Shop NS Website, the technical steps the Buyer needs to take to complete the order process are described in the Order Process Section.

Age of Consent

Goods may only be purchased by persons 18 years old and over.

If the Seller discovers that the Buyer is not legally entitled to order certain Goods, the Seller shall be entitled to cancel the order immediately, without notice.

Price and Payment

The price of the Goods shall be that which is stipulated on the The Vape Shop NS Website. The price is inclusive or exclusive of VAT. The price does not include delivery charges.

The total purchase price, including VAT and delivery charges, if any, will be displayed in the Buyer’s shopping cart prior to confirming the order.

After the order is received the Seller shall confirm by email the details, description and price for the Goods together with information on the right to cancel

Payment of the price plus VAT and delivery charges must be made in full before dispatch of the Goods.

Delivery of eCig Products and Supplies

Goods supplied within the UK will normally be delivered within 7 (Seven) working days of acceptance of order, this timescale may be longer depending on third party delivery companies used. By accepting our terms and condistions you agree that you understand this.

Goods supplied outside the UK will normally be delivered within 15 (Fifteen) working days of acceptance of order.

The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.

Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

By accepting these terms you agree that The Vape Shop will send out your order using ‘Royal Mail Signed For’ and that it is your responsibility to check the tracking number supplied by Royal mail for your delivery.

Order Tracking / Delivery
If Royal Mail tracking states that they are in ‘process of delivering your item’ you accept that The Vape Shop NS has sent out your order. You also accept that The Vape Shop does not guarantee delivery timescales and that The Vape hop has no control over the operations of Royal mail and any time scale notifications for product delivery on our website are GUIDES to delivery only.

Title and risk in the Goods shall pass to the Buyer upon delivery of the Goods.

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